Families were left standing in the freezing cold as boiling hot water gushed into the communal corridor in their flats and a woman ended up in A&E after plaster from her ceiling fell on her.
These were some of the tenants who spoke to ITV News about their plight as a government inquiry into the regulation of social housing in England is underway, prompted by ITV News’ investigation.
During the first evidence session, Clare Miller, CEO of Clarion Housing Association, said she was “ashamed” by the poor living conditions on the Eastfields Estate, which were unearthed by ITV News. She also apologised to residents.
The inquiry was launched on November 16, 2021 and written evidence submissions will be published in the coming weeks.
