Michael Gove Rebukes Housing Association Over Longstanding Damp Crisis

In a stern letter to Livv Housing Group, Michael Gove, the Housing Secretary, expressed deep concern over a Merseyside tenant’s distressing experience living in a damp-infested home, which pushed him “to the verge of a nervous breakdown.” This tenant’s deteriorating mental health serves as a glaring example of Livv Housing Group’s systemic failures.

Over four years, the tenant repeatedly raised concerns about the persistent dampness, only to face prolonged delays and bureaucratic apathy. The Housing Ombudsman’s investigation revealed a troubling pattern of neglect, with repairs frequently postponed or cancelled, worsening the tenant’s living conditions and mental anguish.

“to the verge of a nervous breakdown”

The Housing Ombudsman rebuked the landlord for their unprofessionalism and failure to address the root cause of the damp issue. This underscores a systemic failure in providing adequate housing services. Michael Gove’s intervention emphasizes the urgent need for accountability and reform within Livv Housing Group.

In response, Livv Housing Group expressed regret and pledged comprehensive changes, including the implementation of a Damp Dashboard and the expansion of the complaints team. However, this incident serves as a stark reminder of the profound impact of inadequate housing conditions on residents’ well-being. It is crucial for housing providers to prioritise safety and welfare, ensuring that similar crises are prevented in the future.
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