The UK’s biggest housing association has admitted it has failed tenants after an ITV News investigation found widespread disrepair and squalid conditions across an entire housing estate of nearly 500 homes.
Clarion Housing issued an apology to all its residents of Eastfields Estate in Mitcham, south London, admitting that they “had not had the service they deserve.”
ITV News found shocking conditions on the estate and dozens of families living in damp, mouldy, crumbling homes with ongoing leaks.
The estate is plagued by a rodent infestation, with several residents showing us videos of mice and rats in their properties.
